Skip to main content

Have your say

Carers are at the centre of all that we do at Carers NSW. Continued participation and feedback from carers informs all of our activities, from service design, to training delivery, to research, to policy advice and advocacy.

There are five main ways you can share your experiences and suggestions with Carers NSW:

  1. Become a member
  2. Become a Carer Representative
  3. Raise an issue with the Policy team
  4. Join the Research Community
  5. Provide feedback about Carers NSW

Become a member

Carers NSW membership is free for carers, carer support groups and individuals. Members can contribute to the work of Carers NSW by participating in the Annual General Meeting and responding to content included in our quarterly member newsletter, Carers News.

Become a Carer Representative

Carers who want to make a difference and improve service systems for all carers can apply to become a Carers NSW Carer Representative. Carer Representatives are specially trained volunteers who are offered opportunities to represent carers and Carers NSW in a variety of settings.

Raise an issue with the Policy team

The Policy team regularly collects stories examples from carers about problems they experience with accessing services. This information is used to recommend changes that improve the support available to all carers. Carers can phone the Policy team or email or complete our online Policy Advice Form to raise a policy issue.

Join the Research Community

Carers can contribute to the national evidence about what works for carers by participating in research. The Research Community is a network of carers who receive monthly updates about research opportunities that specifically explore carers’ experiences.

Provide feedback about Carers NSW

If you would like to make a suggestion, you can complete the Enquiry Form on our Contact us page, phone Carers NSW or email

If you would like to lodge a complaint about a Carers NSW service, you can complete the Complaints Form on our Complaints page, phone Carers NSW or email