New carer skills program for carers of older people

Carers NSW has created new education resources to develop practical skills and knowledge, specifically for carers of older people.

The skills based training program has an emphasis on practical caring skills to improve the safety and sustainability of caring for an older person at home.

There are six training modules with practical information, strategies, resources, videos and advice to support you in your caring role. The information ranges from safety in the home, to self-care, legal documents, how to shower someone safely, equipment that may help and where to find it.

Every caring situation is unique so the modules are simple, easy to navigate and you can easily search and select your topic of interest.

To inform the design and delivery of the modules the project is based on research, sector consultation and carer workshops to identify the practical skills needed.

The six training modules can be viewed and delivered as a series or individually, depending on carer needs.

You can view the training modules in the links below:  


The introduction has an index, glossary and acknowledgement of the valuable contributions from many carers and industry professionals.

1. Positive approaches to caring

Topics include wellness and reablement, supported decision-making, communication techniques, mental health concerns and behaviour changes.  

2. General knowledge

Topics include My Aged Care, Carer Gateway, knowing your rights, complaints, planning ahead, legal documents, advance care planning, financial payments and supplements.

3. Taking care of you

Topics include self-care, mental health, healthy eating, exercise, respite, support strategies and where to get help.  

4. Making day to day activities easier

Topics include handwashing, personal protective equipment (PPE), safety, showering and dressing, skin care, continence care, eating and drinking, transport and where to get more support.

5. Building confidence when moving others

Topics include risk assessment, body position, common transfers, instructional videos, where and when to get professional help.

6. Confidence with health care tasks 

Topics include emergencies, falls prevention, emergency care plans, medication safety, planning ahead, palliative and end of life care, transition from caring and life after caring.

Keep an eye on our education and training calendar for scheduled overviews of the carer skills program.

These resources are available as an education series and separate modules you can download from our website and in individual booklets.  A limited number of printed booklets are available on request.

The project, which started in December 2019 has been delivered with funding from the Australian Government under the Commonwealth Home Support Programme (CHSP) Innovations Grant.

Manual handling skills video series

If you assist someone who has trouble standing or walking, you may benefit from our new video series Manual handling skills for carers.

Carers NSW have filmed a carer demonstrating how to safely assist someone to stand up, move chairs, get out of bed, get in the shower, and move in and out of the car. The videos are designed for people with good upper body strength who can hold their own weight when standing.

We recommend you talk to your doctor, an occupational therapist or a physiotherapist if the person you support has more complex needs. 

You can view the short video demonstrations in the links below  

Manual Handling - Instructing someone on how to stand up independently

Manual Handling - Assisting someone to stand up

Manual Handling - Assisting someone to move to a new chair

Manual Handling - Assisting someone to move from bed to chair

Manual Handling - Assisting someone to move on and off the toilet

Manual Handling - Assisting someone into shower

Manual Handling - Assisting someone to roll onto their side

Manual Handling - Assisting someone to sit on the side of the bed

Manual Handling - Assisting someone to move up the bed

Manual Handling - Assisting someone to get into a car

Manual Handling - Assisting someone to get out of the car

For more information please contact or phone 02 9280 4744.


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Carers NSW acknowledges the Traditional Custodians of the land, Elders past and present and all Aboriginal people.