Make a complaint

Carers NSW is committed to providing our clients with the best and most appropriate services. Should you have a complaint please follow the procedure below.

The Complaints Procedure

If you wish to make a complaint about Carers NSW provision of service, please complete the form below and click 'submit' to send to Carers NSW. If you need a translator or interpreting service to assist with completing this form, please contact the Telephone Interpreter Service (TIS) on 13 14 50.

Please see below the link to Carers NSW Complaints Policy.

Complaints Form

Please fill in the form below, and then click 'Submit'.

Name and contact fields are required so that we can discuss your complaint with you. All complaints are treated confidentially. The lodgement of a complaint will not compromise your ability to access Carers NSW services.

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Carers NSW acknowledges the Traditional Custodians of the land, Elders past and present and all Aboriginal people.