Board of Directors
Bruce Howle
BEc, CA, Dip FP
President
Bruce Howle joined the Board of Carers NSW in 2014 as a co-opted member. He is the Managing Principal at KSG with a career in accounting, taxation and assurance spanning a period of more than 25 years. Bruce is a registered tax agent, registered auditor under the Fair Work (Registered Organisations) Act 2009, registered company auditor and is a registered SMSF auditor, advising on all matters financial to the SME market, not-for-profit organisations and financial service providers. Bruce has a Bachelor of Economics from Macquarie University, and is a member of Australia and New Zealand Chartered Accountants and the Australian Institute of Company Directors. He has been actively involved in the governance of a number of local community organisations in various capacities including Treasurer. Bruce has previously held the positions of Secretary and Treasurer and was elected as President in November 2024.
Michele Ferris
Dip Bus Management, Cert IV Aged Care, Cert IV Leadership and Management, Assoc. Degree in Dementia Care, NSW JP
Vice President
Michele is a current carer whose adult son lives with intellectual disability and vision impairment. Michele works as a Team Leader for a national peak body in dementia care. With a background in aged care and disability service provision of more than 20 years, she has a strong passion for advocacy and for the rights of older people living with dementia, families and carers and supporting people living with disability. Michele previously held the position of President and was elected as Vice President in November 2024.
Bill Wong
BCom (Liberal Studies), CA
Treasurer
Bill Wong is a senior executive with a professional career that spans across strategy, risk management and innovation. He is currently the Head of Strategic Excellence for Allianz Australia. His prior experience includes senior leadership positions in Banking, national leadership roles in Management Consulting (including as a Partner in a boutique consultancy) and leading Strategy and Implementation for an Artificial Intelligence start-up acquired by an S&P 400 conglomerate.
He holds a Bachelor of Commerce (Liberal Studies) from the University of New South Wales, a Graduate Diploma of Chartered Accounting (CA ANZ) and is trained in Prince2 and Lean Six Sigma.
Bill was also a young carer, having acted as a Financial Manager for his late father with very high disability needs and as a carer for his late mother who went through palliative care. Bill was appointed to the Carers NSW Board in May 2024 and was elected as Honorary Treasurer in November 2024.
Jennifer Vo-Phuoc
BA, MPH
Secretary
Jen is a health policy specialist and enthusiast with 15 years of policy and economics consulting as well as strategy and operations experience with governments, corporates, non-profits and start-ups. She is currently Head of Health Policy at Medibank.
Jen holds a Bachelor of Arts (history and economics) and a Masters of Public Health from the University of New South Wales. Her professional experience includes establishing and implementing governance structures, strategy, economics and costing analyses, project management office, stakeholder consultation and management and advocacy across health, disability, carer and social services contexts.
Jen was appointed to the Carers NSW Board in November 2024.
Janina Jancu
BA/LLB, MBA, Grad Dip Social Impact, GAICD
Director
Janina is currently the Chief Executive Officer of the University of Sydney Union having formerly held Chief Operating Officer roles at ReachOut Australia, a digital youth mental health service and Victor Chang Cardiac Research Institute, Australia’s preeminent cardiovascular research institute. She brings more than 30 years of experience as a senior executive in the not-for-profit, government and corporate sectors.
A qualified lawyer she brings extensive experience in the areas of finance, risk management and corporate governance. She is a graduate of the Australian Institute of Company Directors and has served as a Director of UNSW and Parkinson’s NSW, and has acted in an advisory capacity on several not-for-profit boards.
Janina has been a carer for her elderly parents and has experience navigating the My Aged Care, NCAT and CHSP/CSP systems. Janina was appointed to the Carers NSW Board in August 2023 and has acted as Carers NSW’s nominee on the Carers Australia Board since February 2025.
Nathalie Mann
GAICD, MIPH, MLL, PhD, MBA, B.A Econ, MBBS (NC), CELTA
Director
Nathalie Mann is an accomplished executive and non-executive director with extensive experience across health, disability, education and technology. She brings a strong record in governance, strategy and risk oversight, supported by senior leadership roles in both the public and private sectors.
She is the co-founder of Furthr, an innovative payment-linked loyalty network connecting major brands with millions of customers through data-driven marketing. Nathalie is also a Director at the Western Sydney Primary Health Network and serves on the Boards of Wheelchair Rugby Australia, Disability Sports Australia and the University of Technology Sydney’s Business School.
Earlier in her career, Nathalie held senior positions at the Australian Department of Health and Ageing, the French Ministry of Health, and Johnson & Johnson, where she contributed to pandemic preparedness, chronic disease strategies, and international health relations across the Asia-Pacific region.
A breast cancer survivor, author, and mother of four, including two children supported through the NDIS and two with autism, Nathalie combines professional expertise with lived experience to influence systemic change.
Nathalie was appointed to the Carers NSW Board in November 2024.