NDIS Support Coordination

The National Disability Insurance Scheme (NDIS) aims to provide more choice and control to people with disability, their families and carers. However getting started with an NDIS plan can be daunting and overwhelming at first. Through Support Coordination services, Carers NSW staff can work with you to ensure the person you care for gets the most from their NDIS plan.

As a registered NDIS provider of Support Coordination, Carers NSW can assist you if the person you are caring for is eligible or has received an approved NDIS plan with a budget for Support Coordination.

What is Support Coordination?

Support Coordination is a service that assists you and the person you care for to

• Learn, navigate and better understand the NDIS
• Gain a greater understanding of the NDIS supports available in the plan 
• Understand how the NDIS plan budget works
• Connect and coordinate services that best meet your needs and the needs of the person you care for

How can Carers NSW help?

Carers NSW Support Coordinators can help people with a disability and their carers by:

• Identifying services and supports in your community that will assist you to reach the goals identified in the NDIS plan
• Assisting you to develop service agreements with service providers and obtain quotes for supports that meet the needs and preferences of the person you care for
• Assisting you to coordinate services and complement support 
• Assisting you to resolve points of conflict with providers 
• Providing support, guidance and solutions in a time of crisis 
• Assisting you to source suitable accommodation and respite options
• Developing your capacity to confidently manage the NDIS plan over time by providing training and support to manage budgets and liaise with service providers
• Monitoring NDIS plan outcomes and providing reports back to the NDIA
• Assisting you to prepare for plan review

Why choose Carers NSW?

Family Centred - Carers NSW has many years of experience providing support to people with disability and their carers. The Carers NSW team has a profound understanding of the fundamental importance of the informal support networks that surround many people with disabilities. We work with a family centred holistic approach to build family capacity to continue to improve the health and wellbeing of the person with disability, their family and carers.

Highly Skilled Staff - Our Support Coordinators have a background in working with people with disability, and their families, and have qualifications in Social work, Psychology or an allied health background.

We are an Independent Provider – We do not provide other NDIS services and therefore have no conflict of interest. We can act on your behalf in an impartial and unbiased manner to resolve points of conflict with providers.

How do I access Support Coordination at Carers NSW?

Step 1: Talk to your NDIA Planner or Local Area Coordinator (LAC) and discuss what level of Coordination of Support you would like to include in the NDIS plan

Step 2: Once Support Coordination is included in the plan, your NDIA Planner will provide you with a referral form

Step 3:  Select Carers NSW as your NDIS Support Coordinator by completing your NDIA referral form and send to Carers NSW (PO Box 785 North Sydney NSW 2059) or contact@carersnsw.org.au

Step 4: We will contact you and arrange a time to meet to discuss your needs

How do I find out more?

Call the Carer Line on 1800 242 636 or email contact@carersnsw.org.au