Better Start

Carers NSW delivers an information and referral service for families accessing the Better Start program.

What is the Better Start program?

- Better Start logos

The Better Start program is an Australian government initiative, funded by the Department of Social Services (DSS), which supports children with disability to improve access to early intervention services to better prepare them for the transition to school and support families with transition to the National Disability Insurance Scheme (NDIS).


Access to Better Start

  • Due to the NDIS rollout across NSW registrations for Better Start funding in NSW is now closed. 

  • Access to Medicare rebates through the Better Start for Children with Disability initiative is still available. Children under the age of thirteen with an eligible diagnosis can access Better Start Medicare items for up to four diagnostic / assessment services and up to twenty treatment sessions. You do not need to be registered with Better Start to use these Medicare items. Talk to your GP for more information and to develop a treatment and management plan. 

    Medicare items – Better Start for Children with Disability

  • To use any remaining Better Start funding, Early Intervention Service Providers must be chosen from the Department of Social Services (DSS) Better Start Early Intervention Service Provider Panel


What now?

The Better Start team at Carers NSW can help support your family with referrals, resources and information to access the NDIS, specifically within the 0-12 year age range. There are a number of ways to access the NDIS and the Better Start team can provide support to navigate the NDIS, and information on:

  • the Early Childhood Early Intervention pathway (ECEI) with ECEI partners in NSW 
  • the Local Area Coordinator (LAC) pathway and how to apply
  • resources available to prepare for your NDIS planning meeting or review
  • how to ask for a review of your current plan
  • how to make a complaint; and
  • free group information sessions (Early Days Moving Forward Workshops) across NSW on the NDIS and navigating the education system for a child with a disability.
  • Useful Links is an information guide that has been developed for parents and carers

If you would like further information call 1800 242 636 to talk with a Better Start team member or Email:

If you require a translator or interpreter you may access our service via the National Translating and Interpreting Service on 131 450

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service. For more information, visit:


Early Days Moving Forward Workshops

The Early Days Moving Forward workshop has been developed for parents and guardians of children with disability aged 0 – 12 years who are seeking information on the ECEI and NDIS pathways, planning processes and tools.

The focus of the workshop is to enable parents and guardians to better support their child through these transition periods while learning more about the systems, therapies and supports available for their child as a participant in mainstream services, school, and the National Disability Insurance Scheme. They are also designed to allow opportunities for families to discuss and share experiences, challenges and aspirations for the future with other families and provide practical information on family advocacy and inclusiveness. Early Days Moving Forward workshops are free to attend and include morning tea and lunch.

Translating and Interpreting services are available for all workshops.


2019-2020 Workshops


Tuesday 20 August 2019, 9:30am - 2:00pm  

Inverell RSM Club, 68 - 76 Evans Street, Inverell 2360 NSW

Event Flyer       Event Flyer Aboriginal



Thursday 22 August 2019, 9:30am - 2:00pm  

Armidale City Bowling Club, 92-96 Dumaresq Street, Armidale NSW 2350

Event Flyer       Event Flyer Aboriginal



Tuesday 3 September 2019, 9:30am - 2:00pm  

Club Sapphire Merimbula, 119 Main Street, Merimbula NSW 2548

Event Flyer       Event Flyer Aboriginal

Batemans Bay

Thursday 5 September 2019, 9:30am - 2:00pm  

Lincoln Downs Resort, 11683 Princes Highway, Batemans Bay NSW 2536

Event Flyer       Event Flyer Aboriginal

Pennant Hills/Beecroft

Tuesday 22 October 2019, 9:30am - 2:00pm 

Pennant Hills Golf Club, Cnr Copeland & Burns Road South, Beecroft NSW 2119

Event Flyer       Event Flyer Aboriginal


Tuesday 29 October 2019, 9:30am - 2:00pm 

North Richmond Panthers, 33 Beaumont Avenue, North Richmond NSW 2754

Event Flyer       Event Flyer Aboriginal


Thursday 21 November 2019, 9:30am - 2:00pm 

Casino RSM Club, 62 Canterbury Street, Casino NSW 2470

Event Flyer       Event Flyer Aboriginal

Canterbury/Hurlstone Park

Wednesday 27 November 2019, 9:30am - 2:00pm 

Canterbury-Hurlstone Park RSL Club, 20-26 Canterbury Road Hurlstone Park NSW 2193

Event Flyer       Event Flyer Aboriginal

Bondi Junction

Tuesday 4 February 2020, 10:00am-2:00pm

Waverley Library Theatrette, 32-48 Dension Street, Bondi Junction NSW 2022

Event Flyer       Event Flyer Aboriginal


February 20 2020, 9:30am-2:00pm

Muswellbrook RSL Club, 113 Bridge Street, Muswellbrook, NSW 2333

Event Flyer       Event Flyer Aboriginal


Tuesday 3 March 2020, 9:30am-2:00pm

Mercure Hotel Liverpool, 424-458 Hoxton Park Rd, Liverpool NSW 2170

Event Flyer       Event Flyer Aboriginal


Tuesday 17 March 2020, 9:30am-2:00pm

Gymea Tradies, 57 Manchester Road, Gymea NSW 2227

Event Flyer       Event Flyer Aboriginal



Tuesday 28 April 2020, 9:30am-2:00pm

Venue to be advised



Tuesday 5 May 2020, 9:30am-2:00pm

Venue to be advised



Tuesday 19 May 2020, 9:30-2:00pm

Venue to be advised



Tuesday 2 June 2020, 9:30am-2:00pm

Venue to be advised



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Carers NSW acknowledges the Traditional Custodians of the land, Elders past and present and all Aboriginal people.