Employee support

Caring can be a rewarding experience, but it can also be stressful and challenging. Carers NSW offers a specialised Employee Assistance Program for the benefit of your staff with caring responsibilities.

Tailored package of carer resources

Our experienced Carer Support Officers will discuss individual needs with your staff member and provide them with detailed information specific to their caring role, including service vacancies, eligibility and follow up.

To find out more about tailored carer resources, contact the Education and Research team on 02 9280 4744 or education@carersnsw.org.au

Carers NSW Carer Line

The Carers NSW Carer Line is operated by experienced Carer Support Officers who provide specialised information, emotional support, referrals and access to counselling and support groups for carers.

The Carer Line is available from 9.00am – 5.00pm Monday – Friday by calling 1800 242 636. This service is free if calling from a landline, mobile rates apply.

National Carer Counselling Program

The National Carer Counselling Program (NCCP) is a short term counselling program providing up to six sessions of counselling to carers. The counselling focuses on issues related to the caring role and does not address deep-seated problems requiring long-term therapy or address issues pre-dating the caring role. 

Counselling is also available to people who have recently stopped providing care, or to carers seeking additional counselling after a break from their caring responsibilities.

Find out more about the NCCP by calling the Carers NSW Carer Line on 1800 242 636. This service is free if calling from a landline, mobile rates apply.



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Carers NSW acknowledges the Traditional Custodians of the land, Elders past and present and all Aboriginal people.