Carer Gateway

New support services for carers
Carer Gateway logo for web

 

 

 

The Australian Government is investing $550 million in support services for carers across the country through Carer Gateway - the biggest carer support reform in Australia in more than a decade.

These services are free to access for anyone caring for a family member or friend who is living with a disability, a long term medical condition, mental illness, alcohol or drug dependency or someone who is frail due to age.

A video about the new Carer Gateway services featuring Aaron Pedersen who cares for his brother Vinnie is available on the Carer Gateway YouTube channel.

 

What services are available

 

New services for carers through Carer Gateway include:

  • carer support planning
  • counselling
  • peer support
  • carer directed support packages
  • emergency respite services.

Carer Gateway is the the new contact point for emergency respite for carers.

 

How to access these services

 

Carers can access these services by calling Carer Gateway on 1800 422 737 (Monday to Friday 8am – 5pm) or visiting www.carergateway.gov.au

 

Service delivery

 

Carer Gateway provides support through a network of regional Carer Gateway Service Providers.

Carers NSW has been chosen as the Carer Gateway Service Provider across Hunter New England, the Central Coast and North Coast of NSW.

No matter where you are located, you can contact Carer Gateway and be directed to the Carer Gateway Service Provider in your region.

Some service delivery will be impacted by the Coronavirus (COVID-19) pandemic with current limitations on face to face contact.

 

 

 

Factsheets                    

- Carer Gateway DL Factsheet Cover

Where carers can find    support 

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- Carer Gateway DL Factsheet Cover CALD

Where CALD carers can find support 

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- Carer Gateway DL Factsheet Cover Youth

Where young carers can find suppor

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Brochures

- Carer Gateway DL Brochure Cover

Where carers can find    support 

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- Carer Gateway DL Brochure Cover CALD

Where CALD carers can find support

Status: Download only
Download 

- Carer Gateway DL Brochure Cover Youth

Where young carers can find support 

Status: Download only
Download 

Flyers

- Carer Gateway DL Flyer Cover

         Where carers can find support       

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- Carer Gateway DL Flyer Cover Indigenous

Where Indigenous carers can find support 

Status: Download only
Download 

 

Contact the Carer Gateway team

If you have a question about Carers NSW Carer Gateway services, complete the form below and one of our team will get back to you within 2 business days. Please note that if you provide a mobile number, the Carer Gateway staff member calling may register as an 'Unknown' or unfamiliar phone number.

 

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Carers NSW acknowledges the Traditional Custodians of the land, Elders past and present and all Aboriginal people.