Commonwealth Respite and Carelink Centres

The Commonwealth Respite & Carelink Centres (CRCC) will continue to provide information about respite options and support services but are no longer required to provide information about aged care or disability services.

Changes to the Commonwealth Respite and Carelink Program

The Commonwealth Respite & Carelink Centres (CRCC) will continue to be funded for provision of the Carer Respite & Support services until 30 June 2017.

The CRCCs will continue to provide information about respite options and other support services in their local areas; provide a link to those services and assist carers to access short-term and emergency respite support.

The phone number to access the CRCC remains the same: 1800 052 222 and 1800 059 059, and so does the name Commonwealth Respite & Carelink Centre. The CRCCs are still able to transfer calls to other centres nationally.

There are many changes occurring both in aged care and disability services, which will continue over the next few years. The CRCC is funded under the National Respite for Carers Program (NRCP), which includes many different services as well as the CRCC. In July 2015 the NRCP will become part of the new Community Home Support Program.

The CRCC along with many other community services will continue to be funded until 30 June 2017.

The Information Support Service (Commonwealth Carelink Program) has closed as of 30 June 2014. The CRCCs are no longer required to provide information about community aged care, disability services or keep up to date service information. Information on aged care or community care will be referred to My Aged Care via the website (www.myagedcare.gov.au) or the national telephone contact centre (1800 200 422 open Monday to Friday from 8am to 8pm locally and 10am to 2pm locally on Saturday). Callers seeking information relating to disability services will be referred to local state and territory government disability services.

Callers requesting carer specific information may also be directed to the Carer Line on 1800 242 636.

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Carers NSW acknowledges the Traditional Custodians of the land, Elders past and present and all Aboriginal people.